Payments & Cancellation Policy
Fees - Fees are charged from the traveler immediately when booking and payment information is submitted.
Credit card payments for booking on Peek Pro are done using the secure lock on line platform.
Cancelation Policy - The cancellation requirements are set by Frankly Charleston Tours and Sightseeing.
Frankly Charleston Tours and Sightseeing require a 24 hour notice of cancellation by scheduled guess.
A booking which is cancelled by the guest after the required cancellation timeframe (set by the provider), will be nonrefundable.
A booking which was canceled by the guest before the required cancellation timeframe (set by the provider) will be refunded excluding the 3% transaction fee.
Bookings that were canceled by the provider will be fully refunded to the traveler (includes all processing fees).
Guess who fail to arrive 15 minutes of the scheduled tour time or at tour time you are not entitled for a refund, and the tour will be considered canceled by you.
As a scheduled guest with Frankly Charleston Tours and Sightseeing you have 24 hours after the end of tour to initiate a dispute.
As a guest that does not cancel your booking prior to the day of the tour, the payment is not refundable.
Tour Policies:
• Non-refundable cannot be rescheduled – once purchased. (Tickets cannot be refunded & cannot be rescheduled because your space is being guaranteed at the event.
• Tours take place rain or shine. The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the tour, ticket-holders will be allowed to reschedule
Important Notice:
• Please make sure to arrive 15 minutes prior to tour start time. You will not be entitled to a refund or rescheduling if you are late and miss the tour.
• Food and beverages are not allowed on buses
• There is parking available for $2 per hour.
All tours start at 375 Meeting Street (The Bus Shed - between John & Ann Streets behind the Visitor Center), Charleston SC 29403.
Representative at the bus. If you have trouble finding us, please call 843-860-7451.
Credit card payments for booking on Peek Pro are done using the secure lock on line platform.
Cancelation Policy - The cancellation requirements are set by Frankly Charleston Tours and Sightseeing.
Frankly Charleston Tours and Sightseeing require a 24 hour notice of cancellation by scheduled guess.
A booking which is cancelled by the guest after the required cancellation timeframe (set by the provider), will be nonrefundable.
A booking which was canceled by the guest before the required cancellation timeframe (set by the provider) will be refunded excluding the 3% transaction fee.
Bookings that were canceled by the provider will be fully refunded to the traveler (includes all processing fees).
Guess who fail to arrive 15 minutes of the scheduled tour time or at tour time you are not entitled for a refund, and the tour will be considered canceled by you.
As a scheduled guest with Frankly Charleston Tours and Sightseeing you have 24 hours after the end of tour to initiate a dispute.
As a guest that does not cancel your booking prior to the day of the tour, the payment is not refundable.
Tour Policies:
• Non-refundable cannot be rescheduled – once purchased. (Tickets cannot be refunded & cannot be rescheduled because your space is being guaranteed at the event.
• Tours take place rain or shine. The tour runs regardless of weather conditions. In the rare situation where the seller is forced to cancel the tour, ticket-holders will be allowed to reschedule
Important Notice:
• Please make sure to arrive 15 minutes prior to tour start time. You will not be entitled to a refund or rescheduling if you are late and miss the tour.
• Food and beverages are not allowed on buses
• There is parking available for $2 per hour.
All tours start at 375 Meeting Street (The Bus Shed - between John & Ann Streets behind the Visitor Center), Charleston SC 29403.
Representative at the bus. If you have trouble finding us, please call 843-860-7451.